Gift Box

WHOLESALE
FAQS

Stocking Claire Hill Designs

Thinking of joining our growing number of UK stockists? We think your customers will love our award-winning jewellery. All orders are processed from our Cardiff studio, mainly by Claire. All the T&Cs you need are below but if you have any more questions please email claire@clairehilldesigns.co.uk

We work on wholesale pricing of 2.5 

Minimum Order

I want to make life as easy for stockist so require no minimum overall order or minimum MOQ for your first order.  If you are keen but don't know what to choose please email me claire@clairehilldesigns.co.uk for advice and help.    

If this is your first order payment is proforma required upfront before dispatch.

Returning wholesale customers will be required to pay within 30 days of order dispatch.

Late payment fees will be added after 30 days. 

If you would like longer payment terms please use my wholesale platforms - and I would appreciate it if you use my links to order to reduce extra costs for me.

Faire CLICK HERE

Ankorstore CLICK HERE

Creoate CLICK HERE

Carriage

Carriage is paid on orders over £300. All orders will be sent out First Class Signed For/equivalent depending on weight.


Lead Time 

Depending on stock levels our general lead time is 2 days. If an order needs to be placed with the factories I work with it can be around 6 weeks as jewellery is all handmade to order. At point of order I will confirm lead time and any delays. 

Packaging 

All jewellery comes packaged in a 100% recyclable branded box which should be used at point of purchase. 

Our soft jewellery pouch is also included which is made from recycled plastic bottles.

Display

We have display cards available and information about the brand and products on request.

We also have display cards for the huggies and earrings.

Online Selling 

Please discuss with for Claire for approval  if you are planning to sell this jewellery online in your shops. Product descriptions from either this wholesale website, the main Claire Hill Designs website and other Claire Hill Designs online shops cannot be duplicated for use in your store as it affects SEO. Wholesale customers are not permitted to sell Claire Hill Designs products on marketplaces or platforms such as Etsy, Amazon, eBay and similar sites. 



Ad Bidding - Brand Name

Wholesale stockists are not permitted to run Google Ads or similar bidding on the name Claire Hill Designs

Images

I have high quality images both product and models which can be used on social media, but kindly request we are tagged as @clairehilldesigns on Instagram if they are used.

VAT 

Claire Hill Designs is VAT registered.

VAT number is 349048678.

Due to the way the website it set up all prices are shown inclusive of VAT. It will show you a breakdown at checkout and I can sent separate invoices if needed.

Our prices on Faire, Ankorstore, Creoate show the pricing exclusive of VAT and it is added at checkout.

Claire Hill Designs makes every effort to give you the best products and service and I hope you will be completely satisfied with your order. Please contact Claire direct if there are any damages that are manufacturing faults.

Please let customers know that some of the necklace chains are delicate and can snap if they are pulled or tugged. This is not covered in our warranty. 

We do not work on a SOR basis and cannot accept returns that are due to a change of mind.