Jewellery orders are sent out within two days of ordering via First Class post for the UK and International Standard Shipping for overseas orders. There is no tracking on these options and if you would like to upgrade shipping please get in touch.
Royal Mail First Class Postage is £1.50
International Royal Mail Standard is £4.00
Free Shipping is over £45
And if you are a UK customer you can sign up to my mailing list for free postage for ever.
All packaging used to send your jewellery and accessories is eco-friendly and can be recycled. Every item comes packaged in its own branded recycled gift box. This is a perfect way to keep your jewellery safe and ensure it stays in the best condition. Each item is wrapped in uncoated tissue paper and compostable stickers made with soy ink. Information cards are made from uncoated paper and my business cards are created from recycled T shirts. The paper envelopes come with a corrugated paper padding and no plastic. Please recycle packaging and if you have any questions about how I am trying to reduce waste and be more sustainable please get in touch.
If you're gifting to someone special you can upgrade to include a card and gift wrap to your jewellery. Choose from one of Sadler Jones cards in my collection. It can be left blank or if you would like me to add a message of your choice and send direct to your loved ones please add a note at checkout.
I'm still making and posting and working hard on shipping your orders, here at Claire Hill Designs.
Everything is just made by me at my home studio in Cardiff so I'm working and following government advice.
*Every order is always shipped first class or International Standard and will fit straight through your letterbox.
*Turnaround is 1-2 business days to get your order in the post, using the postbox at the end of my street.
*Please note there is no tracking on either of these options and due to the current circumstances the postal services are running their operations with delays which are out of my control.
Gifts can be send direct and I'm always happy to add a note to a loved one. You can also upgrade to gift wrapping with a handwritten card. *To help me as a small business at this time please ensure you have entered the correct postal address and the correct items when purchasing.
*If at any point you need to return an item please get in touch so we can work out the safest way to do that.
In the meantime thank you for supporting me as a small business in these worrying times it means so much. And sending lots of love to you and your loved ones.
The LOST EARRING CLUB
While it's cool to have some single studs, earrings generally are better in pairs. But they don't always stay together.
When you lose one of your favourite pieces it's always gutting. So to put a smile back on your face, and avoid a lonely earring being shipped off to landfill, I offer the option to buy every earring in a single option.
If you need reunite your favourite earring with its matching mate message me direct.
Everything you buy comes in its own gift box and wrapped in eco-friendly tissue paper as standard.
But if you're gifting to someone special you can upgrade your wrapping and chose a card from the beautiful Sadler Jones range. You can even request for Claire to add your personalised message in the card and send it direct to the lucky individual.
Easy gifting, and something else ticked off your to-do-list.