Jewellery that tells your story, crafted with organic textures and timeless design, rooted in nature and history.
FAQs
As an independent brand we ship daily Monday-Friday in 100% recyclable packaging that will fit through a standard letterbox.
All orders are sent out 1st Class Royal Mail which generally takes 24 hrs, except in busy seasons and Bank Holidays.
If you want to track your order choose Royal Mail Tracked at checkout.
For Next Day Guaranteed make sure you order Mon-Fri before 12pm, orders placed outside those times will be posted on the next working day.
We offer 60 Day fuss free returns & exchanges on orders, except earrings which are non refundable for hygiene reasons.
As a solo-run independent business we are keen to reduce the financial and environmental cost of returns so...
1. Earrings - All our products have dimensions shown on images and also in the product description to guide you. Fit can be down to your ear shape and piercing placement.
If you have never tried a huggie before and are unsure about purchasing please message claire@clairehilldesigns.co.uk and we can offer our Sampling Try On Service.
2. Rings - If you don't know your ring size or it has changed through the years please get our free ring sizer to check before you buy. We use US sizing for rings.
3. If you have any questions or need help please email claire@clairehilldesigns.co.uk
4. Come see us in person - our Cardiff studio (17-21 Castle Street, Cardiff, CF10 1BT) is available to visit weekdays Mon-Fri. Or come see our pop up at Lone Design Club, St David's 2, Cardiff from October to December.
Waterproof jewellery is the current trend with the big brands using stainless steel to create their jewellery.
We think differently. We pride ourselves in using recycled precious metals of Sterling Silver and Gold Vermeil plating in all of our jewellery. It allows us to create intricate, detailed jewellery pieces full of texture and life.
Our gold plating is 2.5 microns thick over recycled silver. This is 5 times thicker than normal gold plated jewellery. Each piece is finished with an e-coat for tarnish proof wear.
While chemicals found in swimming pools or perfumes/creams can impact the plating or dull it, customers have worn Claire Hill Designs jewellery every day for years with no issues.
We believe recycled precious metals and demi-fine jewellery is the perfect affordable way to have luxurious, long-lasting jewellery to wear daily. And if you have any issues you have a two-year warranty and we offer complimentary replating.
So feel free to live in your jewellery.
Our jewellery is made for gifting, whether to yourself or loved ones.
We offer complimentary gift wrapping and hand written notes and can send direct to the recipient.
Leave a note in checkout or email claire@clairehilldesigns.co.uk to opt into gift wrapping and let us know what you want the note to say.
The jewellery is designed in Wales by Claire and then we work with two factories in Thailand who employ artisan to hand make the jewellery.
They use lost wax casting to create the pieces.
We have worked with the factories now for four years and they use no child/slave labour, promote women to the management level and have fair pay, working hours with breaks and paid holidays.
One factory is a member of Responsible Jewellery Council and the other is Sedex audited.
We also use platers in Hatton Garden and a chain factory in the UK to create some of our necklace chains..